At CAIGent, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our services.

1. Information We Collect
We may collect the following types of information:

• Contact information (e.g., name, email, company)
• Account credentials (when you register)
• Usage data (pages visited, interactions, features used)
• Uploaded content (documents, FAQs, internal data for training your AI assistant)
• Technical data (IP address, browser type, device info)

2. How We Use Your Information
We use your data to:

• Provide and operate our services
• Improve functionality and user experience
• Respond to inquiries and provide support
• Customize your AI assistant based on your content
• Communicate updates or service-related announcements
• We do not use your data to train AI models for other customers.

3. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share it with:

• Trusted service providers who help us operate the platform
• Authorities, only when legally required

All third parties are bound by strict confidentiality and data protection agreements.

4. Data Security
We use industry-standard security measures to protect your data, including encryption, access controls, and secure hosting. We regularly review and update our practices to maintain a high level of protection.

5. Your Rights
Depending on your location, you may have the right to:

• Access, correct, or delete your data
• Object to or limit certain uses
• Request a copy of your personal data
• Withdraw consent at any time

To exercise these rights, contact us at: support@caigent.com

6. Data Retention
We retain your data only as long as necessary to provide our services or meet legal obligations. You may request deletion of your data at any time.

7. Cookies
We use cookies and similar technologies to enhance your experience and analyze site usage. You can manage your cookie preferences in your browser settings.

8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

9. Changes to This Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or through our website.

10. Contact
For any privacy-related questions, please contact us at: support@caigent.com